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E-commerce redesign

E-commerce redesign

E-commerce redesign

Geox

Geox

Geox takes a step forward with new website

Design-led innovation:
il futuro della mobilità


al CES 2024

Client

Geox

Services

UX Design, UI Design, Copywriting, Data Analysis

Industry

Fashion

Year

2023/2024

The client

As an Italian brand with a DNA specializing in footwear and apparel, Geox aims to provide everyone with the opportunity to bring a premium touch to their everyday life and improve their wellbeing.

The challenge

The redesign is part of a transformation for the brand, which aims to forge ongoing relationships with consumers and further consolidate its relevance in the market. Our goal? To support Geox in positioning itself as a premium lifestyle brand.

The client

As an Italian brand with a DNA specializing in footwear and apparel, Geox aims to provide everyone with the opportunity to bring a premium touch to their everyday life and improve their wellbeing.

The challenge

The redesign is part of a transformation for the brand, which aims to forge ongoing relationships with consumers and further consolidate its relevance in the market. Our goal? To support Geox in positioning itself as a premium lifestyle brand.

The client

As an Italian brand with a DNA specializing in footwear and apparel, Geox aims to provide everyone with the opportunity to bring a premium touch to their everyday life and improve their wellbeing.

The challenge

The redesign is part of a transformation for the brand, which aims to forge ongoing relationships with consumers and further consolidate its relevance in the market. Our goal? To support Geox in positioning itself as a premium lifestyle brand.

THE PROJECT

Design, technologies and goals

The project involved a global change, already online in the first markets, with the aim of giving a fresh image of Geox and its products. We worked on a new user experience and renewed the user interface, while development activities, integration with pre-existing systems and content preparation were handled by Retail Reply.

THE PROJECT

Design, technologies and goals

The project involved a global change, already online in the first markets, with the aim of giving a fresh image of Geox and its products. We worked on a new user experience and renewed the user interface, while development activities, integration with pre-existing systems and content preparation were handled by Retail Reply.

Geox.com has also entered a replatforming process: we switched from the SiteGenesis version to the SFRA of Salesforce B2C Commerce Cloud technology, to gain new features and improve content management.


We based each phase of the work on four fundamental pillars:

  • Conversions

  • Branding

  • Loyalty

  • Omnichannel

Geox.com has also entered a replatforming process: we switched from the SiteGenesis version to the SFRA of Salesforce B2C Commerce Cloud technology, to gain new features and improve content management.


We based each phase of the work on four fundamental pillars:

  • Conversions

  • Branding

  • Loyalty

  • Omnichannel

CONVERSIONS

Offering and storytelling to increase sales

One of the key goals relates to conversion rate growth, achieved by making the User Experience more target-oriented and suggesting targeted products, opportunities and services (for women, men and children). With the new design, Geox.com aims to position itself as the company's most profitable store.

CONVERSIONS

Offering and storytelling to increase sales

One of the key goals relates to conversion rate growth, achieved by making the User Experience more target-oriented and suggesting targeted products, opportunities and services (for women, men and children). With the new design, Geox.com aims to position itself as the company's most profitable store.

BRANDING

Not just an e-commerce

We structured the redesign so that the new site is not just a purchasing point for footwear and apparel, but an environment to welcome people, engaging and inspiring them. We thus create a seamless line with the broad path of transformation that leads to Geox's positioning as a lifestyle brand.

BRANDING

Not just an e-commerce

We structured the redesign so that the new site is not just a purchasing point for footwear and apparel, but an environment to welcome people, engaging and inspiring them. We thus create a seamless line with the broad path of transformation that leads to Geox's positioning as a lifestyle brand.

LOYALTY

A new identity to keep customers close

Our team also handled the restyling of the visual identity of Geox's omnichannel loyalty program, Benefeet. In the new site, we redesigned the entry points along the customer journey, featuring callbacks on the homepage, personal areas, and product listing pages. The program was enhanced and pushed with email marketing activities.

LOYALTY

A new identity to keep customers close

Our team also handled the restyling of the visual identity of Geox's omnichannel loyalty program, Benefeet. In the new site, we redesigned the entry points along the customer journey, featuring callbacks on the homepage, personal areas, and product listing pages. The program was enhanced and pushed with email marketing activities.

OMNICANALITY

A platform without limits

The last goal was to put Geox's omnichannel approach at the center. The User Experience is now developed in a circular fashion, spanning physical stores and online, to facilitate purchase and increase satisfaction.

OMNICANALITY

A platform without limits

The last goal was to put Geox's omnichannel approach at the center. The User Experience is now developed in a circular fashion, spanning physical stores and online, to facilitate purchase and increase satisfaction.

The results

Geox.com is now sales-oriented and rich in inspiring, personalized content for a seamless experience. The project has successfully transitioned from e-commerce to e-boutique.

The results

Geox.com is now sales-oriented and rich in inspiring, personalized content for a seamless experience. The project has successfully transitioned from e-commerce to e-boutique.

Credits

Credits

Executive Creative Director

Francesco Milanesio

Account & Project Manager

Stefano Alinovi

Lead Copywriter

Chiara Fissore

UX Lead

Jacopo Moretto

UX Designer

Emma Pongetti

UI Lead

Andrea Gilardi

UI Designer

Arianna Passaggio

Copywriter

Luisa Zhou

Data Strategist

Marco Cavaliere

Executive Creative Director

Francesco Milanesio

Account & Project Manager

Stefano Alinovi

Lead Copywriter

Chiara Fissore

UX Lead

Jacopo Moretto

UX Designer

Emma Pongetti

UI Lead

Andrea Gilardi

UI Designer

Arianna Passaggio

Copywriter

Luisa Zhou

Data Strategist

Marco Cavaliere

JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

© 2024 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.

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Information (Candidate)

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JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

© 2024 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.

|

Information (Candidate)

|