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The customer journey goes on a cruise, with Costa Mobile App.

As part of Costa Cruises' global digitalization project, Reply puts its name on the new design of both the corporate website and the communication solutions.

CLIENT

Costa Crociere

SERVICES

Digital project, e-commerce, brand campaign, international rollout, mobile app, interactive public Monitor

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A completely redesigned customer journey, also thanks to the creation of a smartphone application for life on board.

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Costa App is the new cruise companion to help you navigate the thousands of options offered on board, without ever straying off-course.

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The experience begins before you even embark, thanks to a planning system, and runs all journey long. Through your Costa Club profile, you can accumulate points and benefits to take advantage of both on board and on land.

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Credits

Executive Creative Director
Francesco Milanesio

Lead UX
Jacopo Moretto

Development
Oper Reply

Lead Art Director
Emanuele De Donno
Riccardo Sofia

UX
Valentina Genovese

Account & Project Manager
Francesco Sica
Giulia Mariotti

Lead Copywriter
Chiara Fissore

UI Design / Art Direction
Martina Gay

JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

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© 2023 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.