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English

Costa

Costa

AI experience

A digital assistant to immerse yourself in the Dolce Vita with AI.

Un digital assistant per immergersi con l’AI in una Dolce Vita da cinema.

A digital assistant to immerse yourself in the Dolce Vita with AI.

Client

Costa

Services

Video, AI, storytelling, art direction, social media, graphic design

Industry

Viaggi, tempo libero

Year

2024

Client

Costa

Services

Video, AI, storytelling, art direction, social media, graphic design

Industry

Viaggi, tempo libero

Year

2024

The client

Costa is a global leader in the cruise industry, renowned for delivering unforgettable experiences to its passengers. To celebrate the arrival of Costa Deliziosa at the Venice Lido, Costa enlisted Triplesense to create a special project to make the onboard aperitif a unique event.

The challenge

To capture the magical atmosphere of the Venice Film Festival and the charm of “Dolce Vita”, creating an unprecedented interactive experience that engages onboard guests in a cinematic and glamorous journey.

The client

Costa is a global leader in the cruise industry, renowned for delivering unforgettable experiences to its passengers. To celebrate the arrival of Costa Deliziosa at the Venice Lido, Costa enlisted Triplesense to create a special project to make the onboard aperitif a unique event.

The challenge

The redesign is part of a transformation for the brand, which aims to forge ongoing relationships with consumers and further consolidate its relevance in the market. Our goal? To support Geox in positioning itself as a premium lifestyle brand.

The client

Costa is a global leader in the cruise industry, renowned for delivering unforgettable experiences to its passengers. To celebrate the arrival of Costa Deliziosa at the Venice Lido, Costa enlisted Triplesense to create a special project to make the onboard aperitif a unique event.

The challenge

To capture the magical atmosphere of the Venice Film Festival and the charm of “Dolce Vita”, creating an unprecedented interactive experience that engages onboard guests in a cinematic and glamorous journey.

The solution

To surprise travelers, we used AI to flip traditional roles: for once, artificial intelligence is giving commands to humans, rather than the other way around.

In special video booths, the AI suggests short scenes for guests to act out, immersing them in glamorous, cinema-inspired backdrops. The experience is enriched by the guidance of a virtual concierge, ensuring each guest feels like a true star.

The solution

To surprise travelers, we used AI to flip traditional roles: for once, artificial intelligence is giving commands to humans, rather than the other way around.

In special video booths, the AI suggests short scenes for guests to act out, immersing them in glamorous, cinema-inspired backdrops. The experience is enriched by the guidance of a virtual concierge, ensuring each guest feels like a true star.

THE CONCEPT

The concept developed by Triplesense revolves around the idea that everyone has a hidden celebrity persona just waiting to be revealed. To bring it out, we put artificial intelligence in charge. "Cody," the AI concierge, guides guests through an exclusive interactive journey using various kiosks installed on one of the ship’s decks. From there, guests are invited into dedicated video booths, follow AI-generated prompts, and act out their star moments.

THE CONCEPT

The concept developed by Triplesense revolves around the idea that everyone has a hidden celebrity persona just waiting to be revealed. To bring it out, we put artificial intelligence in charge. "Cody," the AI concierge, guides guests through an exclusive interactive journey using various kiosks installed on one of the ship’s decks. From there, guests are invited into dedicated video booths, follow AI-generated prompts, and act out their star moments.

THE CONCIERGE

Charming and approachable, Costa’s concierge speaks in a simple and engaging way, often drawing inspiration from the worlds of cinema and navigation. Cody's personality, tone of voice, and appearance were carefully crafted

THE CONCIERGE

Charming and approachable, Costa’s concierge speaks in a simple and engaging way, often drawing inspiration from the worlds of cinema and navigation. Cody's personality, tone of voice, and appearance were carefully crafted

  1. Prop Selection
    Guests can select props to enhance their performance.

  2. Recording the Video
    Guests stand in front of the camera and, following the AI’s command, record a 15-second video. A countdown timer on the tablet displays the remaining time.

  3. End of the Experience
    At the end, each guest can download their video via a QR code, ready to share on social media, or repeat the experience with a new prompt.

  1. Prop Selection
    Guests can select props to enhance their performance.

  2. Recording the Video
    Guests stand in front of the camera and, following the AI’s command, record a 15-second video. A countdown timer on the tablet displays the remaining time.

  3. End of the Experience
    At the end, each guest can download their video via a QR code, ready to share on social media, or repeat the experience with a new prompt.

THE PROJECT

The project involved a global change, already online in the first markets, with the aim of giving a fresh image of Geox and its products. We worked on a new user experience and renewed the user interface, while development activities, integration with pre-existing systems and content preparation were handled by Retail Reply.

THE PROJECT

The project involved a global change, already online in the first markets, with the aim of giving a fresh image of Geox and its products. We worked on a new user experience and renewed the user interface, while development activities, integration with pre-existing systems and content preparation were handled by Retail Reply.

THE EXPERIENCE: STEP BY STEP

  1. Entering the Video Booth
    Guests find an interactive mirror monitor inside the booth, reflecting their image. A tablet provides multilingual instructions to start the experience.


  2. AI’s Command
    At this key stage, the AI generates a personalized prompt for each guest, suggesting a short scenario to act out, such as "You’re strutting down the red carpet" or "Wave to the paparazzi going wild for you." A custom-designed backdrop immerses the guest in the heart of the scene.

Sample AI-Generated Backdrops and Scenes:

Sample AI-Generated Backdrops and Scenes:

Sample AI-Generated Backdrops and Scenes:

Results

Triplesense handled every phase of the project for Costa, from creative concept to technological development, turning AI from a tool into the star of the experience.

The personalized videos generated extended the initiative beyond the ship, creating unique memories ready to be shared on social media.

Results

Triplesense handled every phase of the project for Costa, from creative concept to technological development, turning AI from a tool into the star of the experience.

The personalized videos generated extended the initiative beyond the ship, creating unique memories ready to be shared on social media.

Results

Triplesense handled every phase of the project for Costa, from creative concept to technological development, turning AI from a tool into the star of the experience.

The personalized videos generated extended the initiative beyond the ship, creating unique memories ready to be shared on social media.

Credits

Credits

Credits

Executive Creative Director

Francesco Milanesio

Project Manager

Linda Mazzucco

Art Director

Giulia Giordano, Gianluca Pitti

Creative Lead

Chiara Fissore, Riccardo Albertazzi

Copywriter

Elio Ugazio

AI Specialist

Matteo Parisi, Ahmed Omar

Developer

Federico Varano

Executive Creative Director

Francesco Milanesio

Project Manager

Linda Mazzucco

Art Director

Giulia Giordano, Gianluca Pitti

Creative Lead

Chiara Fissore, Riccardo Albertazzi

Copywriter

Elio Ugazio

AI Specialist

Matteo Parisi, Ahmed Omar

Developer

Federico Varano

JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

© 2024 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.

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Information (Candidate)

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JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

© 2024 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.

|

Information (Candidate)

|

JOIN OUR TEAM

We are always searching for new talents and interesting personalities who can help us expand our horizons and improve our team. Check out the open position.

© 2024 Triplesense Reply - A Reply Digital Experience S.r.l. Business Unit VAT number: IT 11148820159​. All rights reserved.

|

Information (Candidate)

|